"Over the past three months I have ordered
a farm sink, a vessel sink, as well as, kitchen and
bathroom faucets. Shipping and delivery was very fast
and efficient. A small porcelain peice on one of the
faucets was chipped during the shipping and Designer
Plumbing offered to replace the faucet immediately.
I would never have thought that ordering such large
and substantial peices would be so easy and efficient.
Thank you Designer Plumbing for your excellent customer
service." Renee
and Urs Wunderli
"What a great find!!! We live soooo far
away from home improvement stores that we were excited
to find your web site. Never having used the internet
(a little behind the times) we were surprised and
delighted to find it so easy. Thanks to Susan and
Robert for making this a wonderful shopping experience
rather than a difficult chore." Ellen Davis
"Gentlemen,
This was my first experience with ordering from
your company. I had a problem, but your employee
Nicki worked with me and took care of everything.
She is to be commended in the professional and expedient
manner in which she helped me with getting the correct
faucet. I would recommend your company to anyone
looking for good pricing and great customer service.
Please put a gold star by her name!"
Deb Printup
"I
would like to extend my personal thanks to "Tankless
Mike" for taking the time to explain to me
the various choices for tankless outside on-demand
water heaters. This personable service made my decision
on purchasing the equipment from Designer Plumbing.
In fact, yesterday I placed the order and today
I got the notificaiton that it already shipped.
Thanks again, Mike! You are definately a valuable
member of your company." Kevin Welty
"Tracy
was wonderful. She saved me time and helped me get
to some good options right from the beginning without
monkeying around. I also thought was exceptional
with suggesting alternatives that would be useful.
She is a valuable asset to your organization. Please
let her know I appreciated her help lots."
Tito Young
"Thank
you all so much. We look forward to receiving it
and let me just compliment you all on wonderful
customer service. My phone call on Monday was answered
on the first ring by Nicki and she was very courteous.
Since then I have received emails from Teresa, Susan
and Nicki just to keep me posted and let me know
that I hadn't been forgotten about. That means a
great deal when purchasing via the internet. It's
always a bit intimidating to order something expensive
on the web, esp. if you've never heard of the company....
but dealing with all of you has been great so far.
Thanks again. I can't wait to get the sink. Have
a great weekend." Natalie Cline
"Nicki
is a real customer service person. She is an asset
to your company. A lot of sites don't have the customer
service your company has and I will return and tell
my friends about you." Bonnie
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